[FIXED] No download

[FIXED] No download

Postby Osirian » 23 September 2012, 06:13

I purchased the game (English) and it did not download. It just sat there and did nothing. I looked all over the screen for a download button and there was none. At one spot on the screen it said an email would be sent with instructions but all I got was an invoice showing I paid for it. How do I download/install the game?

Thank you.
Osirian
 
Posts: 3
Joined: 23 September 2012, 06:08

Re: No download

Postby FocusTechSupport » 24 September 2012, 14:07

Where did you bought the game?
FocusTechSupport
Administrateur
 
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Joined: 29 September 2010, 15:47

Re: No download

Postby Osirian » 24 September 2012, 17:50

I purchased it online from the official website store. I received an invoice from Nexway saying that the invoice number is 3858181, and the reference number is FOC1111AESTORE. I have not received any instructions on how to download and activate the game.
Osirian
 
Posts: 3
Joined: 23 September 2012, 06:08

Re: No download

Postby Osirian » 24 September 2012, 20:15

Problem solved, customer service just contacted me and gave me the info I need.

Thank you for your help
Osirian
 
Posts: 3
Joined: 23 September 2012, 06:08


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