[FIXED] Game quits at character creation

[FIXED] Game quits at character creation

Postby camazotz » 24 August 2011, 00:36

Hi, I just bought this game through gamersgate and it seems to die as I click to go to character creation. I tried various adjustments in the graphics options but it will also die there before it can save the changes. My system shouldn't be the issue, so I am wondering if there is an imcompatibility with the latest Nvidia drivers? My specs in a dxdiag for reference:

------------------
System Information
------------------
Time of this report: 8/23/2011, 19:00:29
Machine name: CAMAZOTZ-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: DX4831
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz (4 CPUs), ~2.9GHz
Memory: 6144MB RAM
Available OS Memory: 6072MB RAM
Page File: 2438MB used, 9702MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Previously: Crashed in DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9800 GT
Manufacturer: NVIDIA
Chip type: GeForce 9800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_0719196E&REV_A2
Display Memory: 3783 MB
Dedicated Memory: 1003 MB
Shared Memory: 2779 MB
Current Mode: 1600 x 900 (32 bit) (59Hz)
Monitor Name: Gateway HX2000
Monitor Model: HX2000
Monitor Id: GWY00CC
Native Mode: 1600 x 900(p) (59.946Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8026 (English)
Driver Version: 8.17.12.8026
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/3/2011 05:50:00, 15064168 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4554-11CF-8465-15271CC2C535}
Vendor ID: 0x10DE
Device ID: 0x0614
SubSys ID: 0x0719196E
Revision ID: 0x00A2
Driver Strong Name: oem33.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8026:pci\ven_10de&dev_0614
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250389&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5969 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/27/2009 21:40:58, 2018080 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250389&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5969 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/27/2009 21:40:58, 2018080 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250389&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5969 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/27/2009 21:40:58, 2018080 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Line In (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5969 (English)
Driver Attributes: Final Retail
Date and Size: 10/27/2009 21:40:58, 2018080 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Microsoft® Digital Media Pro Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x00B0
FF Driver: n/a

Device Name: Microsoft® Digital Media Pro Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x00B0
FF Driver: n/a

Device Name: USB2.0-CRW
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0BDA, 0x0182
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B34
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Microsoft USB Digital Media Pro Keyboard (IntelliType Pro)
| Vendor/Product ID: 0x045E, 0x00B0
| Matching Device ID: hid\vid_045e&pid_00b0&mi_00
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0461, 0x4D64
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 249.4 GB
Total Space: 940.5 GB
File System: NTFS
Model: WDC WD10EADS-22M2B0

Drive: J:
Free Space: 93.3 GB
Total Space: 953.9 GB
File System: NTFS
Model: WD 10EADS External USB Device

Drive: K:
Free Space: 132.5 GB
Total Space: 953.9 GB
File System: NTFS
Model: WDC WD10 EADS-00R6B0 USB Device

Drive: D:
Model: ATAPI DVD A DH16AASH
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_03891025&REV_06\3&11583659&0&E3
Driver: n/a

Name: Intel(R) H57 Express Chipset LPC Interface Controller - 3B08
Device ID: PCI\VEN_8086&DEV_3B08&SUBSYS_03891025&REV_06\3&11583659&0&F8
Driver: n/a

Name: NVIDIA GeForce 9800 GT
Device ID: PCI\VEN_10DE&DEV_0614&SUBSYS_0719196E&REV_A2\4&27E14B4E&0&0008
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_03891025&REV_06\3&11583659&0&E2
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_03891025&REV_A6\3&11583659&0&F0
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_03891025&REV_06\3&11583659&0&E1
Driver: n/a

Name: Intel(R) 82578DC Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_10F0&SUBSYS_80001025&REV_06\3&11583659&0&C8
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_03891025&REV_06\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_03891025&REV_06\3&11583659&0&E0
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_03891025&REV_06\3&11583659&0&D8
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_03891025&REV_06\3&11583659&0&D0
Driver: n/a

Name: Intel(R) processor PCI Express Root Port - 0041
Device ID: PCI\VEN_8086&DEV_0041&SUBSYS_03891025&REV_12\3&11583659&0&08
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 8 - 3B50
Device ID: PCI\VEN_8086&DEV_3B50&SUBSYS_03891025&REV_06\3&11583659&0&E7
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_03891025&REV_06\3&11583659&0&E8
Driver: n/a

Name: Intel(R) processor DRAM Controller - 0040
Device ID: PCI\VEN_8086&DEV_0040&SUBSYS_03891025&REV_12\3&11583659&0&00
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 7 - 3B4E
Device ID: PCI\VEN_8086&DEV_3B4E&SUBSYS_03891025&REV_06\3&11583659&0&E6
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_03891025&REV_06\3&11583659&0&FB
Driver: n/a

Name: JMicron JMB36X Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_03891025&REV_03\4&C0CF403&0&00E1
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_03891025&REV_06\3&11583659&0&E4
Driver: n/a

Name: Intel(R) PCH SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3B22&SUBSYS_03891025&REV_06\3&11583659&0&FA
Driver: n/a

Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_80101025&REV_C0\4&22C27510&0&30F0
Driver: n/a

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
camazotz
 
Posts: 3
Joined: 24 August 2011, 00:28

Re: Game quits at character creation

Postby romfromfocus » 24 August 2011, 13:06

Hello camazotz,

The lastest driver of your graphics card 9800 GT is here: http://www.nvidia.fr/object/win7-winvis ... er-fr.html

And for your audio driver Realtek HD:
1. Click http://support.focus-home.fr/Vista_Win7_R262.exe
2. Save Vista_Win7_R251.exe application file on the hard disk.
3. Once download done, run Vista_Win7_R262.exe and follow the instructions.
romfromfocus
Administrateur
 
Posts: 16
Joined: 04 April 2011, 17:04

Re: Game quits at character creation

Postby camazotz » 25 August 2011, 05:32

Hello, thanks for the driver links. I have reinstalled the latest nvidia graphics driver and installed the realtek driver, but no change; game still quits after I go to character creation (about two or three seconds after).
camazotz
 
Posts: 3
Joined: 24 August 2011, 00:28

Re: Game quits at character creation

Postby romfromfocus » 26 August 2011, 08:29

Hello camazotz,

Please send us the .dmp file located in C:\Users\Your_PC_Name\Documents\Faery - Legends of Avalon
It looks like this: "Faery_24-08-2011_12-00-20_dump_12-01-26.dmp"
It will help the developers to see the issue.
Please send this file to support@focus-home.com
romfromfocus
Administrateur
 
Posts: 16
Joined: 04 April 2011, 17:04

Re: Game quits at character creation

Postby ColJP » 30 August 2011, 10:28

romfromfocus wrote:Hello camazotz,

We need you send us the .dmp file located in C:\Users\Your_PC_Name\Documents\Faery - Legends of Avalon
It looks like this: "Faery_24-08-2011_12-00-20_dump_12-01-26.dmp"
It will help the developers to see the issue.
Please send this file to support@focus-home.com


I don't have that file, even though the game keeps crashing in my nVídia laptop with 280.26 drivers.

On the other hand I was able to make it run smooth in my desktop with ATI graphics (HD5670 1GBDDR5) and 11.8 Catalyst.

BUT the game engine stops at the begining of the Dragon's Cave in Avalon, just after finding a new companion, I'm able to get to the cave entrance but the game keeps loading and the map/level doesn't respond, I need to end the game via task manager, it doesn't crash just keeps loading forever...weird stuff!
User avatar
ColJP
 
Posts: 10
Joined: 29 August 2011, 19:29

Re: Game quits at character creation

Postby AndyC682 » 01 September 2011, 22:16

Im also having the same problem. Ive looked for the .dmp file but all ive found is "default.profile" and "graphicconfig"

I brought it from Windows Live, my system specs are:

i5 650 @ 3.33Ghz HT
4GB 1333 memory
GTX 460 1GB
Windows 7 32 Bit

My nvidia drivers are up to date (280.26) and i dont have a problem with any other games that i play: Dirt 3, Dragon age 1 + 2, Crysis and Wow
AndyC682
 
Posts: 11
Joined: 01 September 2011, 22:06

Re: Game quits at character creation

Postby hestraviz » 02 September 2011, 01:03

Hi,
same issue here, when I get to the "new character" screen and hit that button, the game just quits and nothing beyond that.

My system is:

Windows 7 64 bits
AMD x2 250
4gb ram
nvidia 9500gt
dx 11

I'm not generating any file in "my documents", under the game's folder, only the "graphicconfig".

Thanks!! ;)
hestraviz
 
Posts: 1
Joined: 02 September 2011, 00:56

Re: Game quits at character creation

Postby AndyC682 » 03 September 2011, 06:09

I would really like some help with this!!! Otherwise its money waisted as i cant get a refund.

It seems my Antivirus is finding a threat in the download? could this be the problem, the threat is as follows:

03/09/2011 07:05 C:\ProgramData\Microsoft\XLive\InstallerPath\Extract\cabE292.tmp\Content\Media1.cab\Fid_22FDC4CC_580C_9E5F_9DBA_5546E2294850 Cryp_Mangled Detected

I discovered this when i tried to re-install it this morning
AndyC682
 
Posts: 11
Joined: 01 September 2011, 22:06

Re: Game quits at character creation

Postby AndyC682 » 03 September 2011, 07:35

AndyC682 wrote:I would really like some help with this!!! Otherwise its money waisted as i cant get a refund.

It seems my Antivirus is finding a threat in the download? could this be the problem, the threat is as follows:

03/09/2011 07:05 C:\ProgramData\Microsoft\XLive\InstallerPath\Extract\cabE292.tmp\Content\Media1.cab\Fid_22FDC4CC_580C_9E5F_9DBA_5546E2294850 Cryp_Mangled Detected

I discovered this when i tried to re-install it this morning



Ive just tried to download and install with my Antivirus turned off and its still doing the same thing... kicking me out when i got to create a character... getting annoyed now :x
AndyC682
 
Posts: 11
Joined: 01 September 2011, 22:06

Re: Game quits at character creation

Postby ColJP » 03 September 2011, 19:51

I may not get a refund and I don't want money just the game working with nVidia cards but I can open a ticket on PayPal complaining of a completely fawlty product that doesn't actually works as announced!

I think that's the only way, I sent a mail to support a week ago and no answer at all, not here and not by e-mail, it start to sound like a scam...

I will not spend my money again on this developer's products, by now I bought the fawlty PC digital version and the XLA one...

:? :x
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ColJP
 
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